IT that is managed, not just installed
IT that is managed, not just installed
We already build the networks, cameras and phone systems. Managed services is the part that keeps them working — patched, backed up, watched and answered — for a fixed monthly fee.
Most small businesses buy IT as projects
A server one year, a firewall the next, and in between nobody is watching. The failures we get called out to are almost never exotic. A backup that stopped running months ago and reported success the whole time. A password with no second factor behind it. A machine that has not been patched since last year because the person who used to handle it left.
None of that is a crisis on the day it starts. It is a crisis on the day someone finds it.
What is included every month
What's a product or service Endpoint management. Patching, antivirus and endpoint detection, and health monitoring on every workstation and server you run.
- Backup, monitored and verified. We watch that it ran — not that it was configured. Those are different questions and only one of them protects you.
- Microsoft 365 security. Multi-factor authentication, conditional access, mailbox and email protection, and a posture score we review with you on a schedule rather than at renewal.
- Identity threat detection. We watch for password-spray attacks and risky sign-ins across your tenant, and we act on them before an account is taken rather than after.
- Network and firewall monitoring. Intrusion detection at the edge, with the alerts read by a person instead of piling into a folder.
- Someone who answers. A named person who knows your environment, not a ticket queue and a stranger.you'd like to show.
Three things we do differently
- We measure the thing, not the status light. A backup job that reports success while it has not actually run in a week is the exact failure we go looking for. Green is not the same as working.
- We tell you when something is wrong, including when it is our fault. You will hear about the problem from us, not from a customer of yours.
- Security changes your staff will not feel go in on a schedule and we tell you afterwards. Anything they will feel gets your approval first. That keeps the invisible hardening moving without your team arriving to a surprise on a Monday.
Who we work with
Medical and dental practices, senior living communities, mechanical and excavating contractors, manufacturers, and professional offices across Mid-Michigan and Southeast Michigan — from a single office to a dozen locations.
Whatever size you are, the questions are the same: is it patched, is it backed up, and would you know if it were not?
Find out what is actually running
A free review of your current setup: what is patched, what is backed up, what is exposed. We will show you what we find and what it would cost to put right — with no obligation to have us do it.